BATON ROUGE, LA — As Hurricane Laura continues inland, it has left commercial power outages and significant structural damage throughout the area in its wake. Despite all of this, Verizon’s network remains resilient. While we are seeing some sites out of service in the heaviest hit areas – primarily in and around Lake Charles – our network has backup generators and batteries running to keep our cell sites in service throughout the area to allow our customers to remain connected as clean up begins.
Once the storm subsides and it is safe to do so, our crews will begin site assessments and repairs, move mobile assets into place as needed, and activate a massive refueling operation to keep sites running until commercial power is restored.
Our Network teams and vendor partners are staffing our 24×7 virtual wireless command center and we are in contact with federal, state and local emergency management teams and are coordinating communication needs and efforts with them.
Unlimited calling, texting and data expanded:
For our consumer and small business customers in nine additional parishes and counties in Louisiana and Texas in the path of Hurricane Laura, beginning Thursday, August 26 through September 1, Verizon is providing unlimited calling, texting and data:
Louisiana: De Soto, Natchitoches, Red River, Sabine
Texas: Angelina, Nacogdoches, Sabine, San Augustine, and Shelby