March 7, 2017
Often, other countries are a bit ahead of the curve than we are here in the states. For example, the United Kingdom has just told three of the biggest cloud services providers there, Apple, Microsoft and Amazon, to straighten up and fly right when it comes to consumer cloud service offering. It seems the contracts were a bit tipped to the provider’s favor. It had done the same with Google, Dropbox and five other cloud storage providers last year.
All in all, these cloud service providers have had to get a bit more user friendly of late. But with a little history, one could say it is a work in progress. Similar situations exist in other European Union nations as well as in the United States.
One issue deals with any changes to, or ending of, the provision of the cloud service. Up to now, there were no provisions to advise the consumer if things were about to go south with the cloud provider. Kind of like showing up at your cleaners to find a IRS notice on the door and all the equipment and clothes confiscated. With the cloud, there were no provisions to notify the customer of any change in terms, suspension of service or eliminating services. Data was at risk.
On the brighter side, there is a lot of optimism in cloud services. According to IDC, as enterprises across the world increased investment, overall public spending is expected to surge 21.5 percent by 2020, to $203.4 billion worldwide, which is nearly seven times the rate of overall IT spending growth.
Much of this investment will be in software as a service (SaaS), which is expected to remain the dominant cloud computing type, capturing nearly two-thirds of all public cloud spending in 2017 and roughly 60 percent in 2020.