November 12, 2014 — The Federal Trade Commission has stepped in on the side of the FCC concerning AT&T Mobility’s alleged throttling of data speeds for “unlimited” data customers, calling it “unfair and deceptive.”
The complaint, which was filed in a San Francisco federal court, alleges that AT&T Mobility did not adequately inform customers on unlimited data plans that they would have their data speeds reduced once they reached a certain amount of data used.
“Customer complaints poured into the company, the Better Business Bureau, and government agencies,” the FTC noted in a blog post explaining its action. “AT&T has received more than 190,000 customer calls about throttling.”
Ernest Worthman is the editor of AGL Small Cell Magazine.