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Audit Company to Make Sprint’s Towers Safer

The numbers tell a grim story. Climber fatalities last year totaled 13. So far in 2014, six tower techs have already lost their lives. OSHA has put carriers and turf contractors on notice that it will include them in its efforts to address culpability when tower climbers of subcontractors suffer accidents in the future.

Sprint, which is in the middle of the multibillion dollar rollout of Network Vision, has seen its share of tragedy with climbers dying at four of its sites in the last year. This week, Sprint Network responded to safety concerns by hiring an auditing company, PICS Auditing, to enhance its supply chain risk management, implementing qualification and supplier audit services.

“Supply chain management is crucial to Sprint,” said Jared Smith, PICS’ chief operating officer. “PICS’ supplier audit program will play a key role in the company’s efforts to pre-screen and audit their suppliers.”

As with all carriers, Sprint uses a multilayered system of contractors to deploy its wireless technology in the field. However, carriers, in general, have been criticized for not taking responsibility for the safety procedures of their contractors and subcontractors.

“After poring over thousands of documents, we discovered a complex web of subcontracting that has allowed the major carriers to avoid scrutiny when accidents happen,” said Martin Smith, a producer for Frontline, during an investigative program that aired in 2012.

A contractor prequalification company, PICS works to ensure that suppliers are qualified to work in a safe manner by screening suppliers, verifying insurance and performing risk-based audits on contractors.

The PICS platform will provide added insight into supply chain activities. Contractor data is collected and tracked, which is then integrated into performance management software.

Sprint is also a member of the Wireless Industry Safety Task Force begun by the National Association of Tower Erectors, along with the other major carriers. NATE Executive Director Todd Schlekeway applauded Sprint’s move. NATE has resources such as the Qualified Contractors Evaluation Checklist that it provides for its members.

“A fly-by-night operation coming into the industry because of the insatiable workforce needs will not make it through the screening process when it comes to PICS,” Schlekeway said. “This is another way to vet contractors and make sure that qualified contractors are gaining work on all the carrier buildouts.”

Motorola has used PICS for several years for auditing contractors, according to Schlekeway, but Sprint is the first of the carriers to use the firm.

“We have been talking for years about the importance of vetting contractors to make sure their employees are adequately trained and they are experienced to handle the scope of work,” Schlekeway said. “This could establish a trend toward third-party auditors. It will be interesting to see if the other carriers go in this direction.”