To enhance the wireless experience for business customers, U.S. Cellular has introduced “ConnectHQ,” a self-service portal that allows customers to manage connectivity to all of their wireless data devices in a centralized dashboard. As the Internet of Things (IoT) becomes more established in many business operations, the number of connections a customer will want to manage can range from dozens to tens of thousands, and ConnectHQ gives them control.
“We offer a rapidly growing set of certified devices and B2B products and services that increase the competitiveness of local businesses and improve the efficiency of government operations,” said Scott Scheuber, director of product management at U.S. Cellular.
ConnectHQ allows customers and value added partners to mass-activate and manage their IoT devices and monitor and get alerted to unusual usage whenever and however they choose. Additionally, business owners can track usage trends over time to right size their operations costs by adjusting data plans through a rich set of controls and reporting tools.
“By working with an established and proven company like Nokia, we can provide our customers with an intuitive connectivity portal that enables them to quickly add and manage all the IoT devices on our reliable, high-speed wireless network,” Scheuber said.
ConnectHQ is powered by Nokia’s connectivity management technology, which manages high volumes of connections from sensors and devices, and offers flexible deployment and modules for capabilities such as billing, mediation, and CRM. Connectivity management is part of Nokia IMPACT, a secure, standards-based platform for building and scaling new IoT services. The Nokia IMPACT IoT platform manages data collection, event processing, device management, data contextualization, data analytics and applications enablement for any device, any protocol and across any application.